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City of Los Angeles Bureau of Street Services

Contact Us

Street Maintenance Division
1149 S. Broadway, 4th floor
Los Angeles, CA 90015

Office Hours:
7:00 AM - 4:00 PM
Monday - Friday

Contact us by email at bss.boss@lacity.org, call (213) 847-2999 or call the Service Request line at 311 or 1(800) 996-CITY. The Bureau also accepts requests via TDD (213) 473-3231 and written correspondence:

You can also connect with the city via the MyLA 311 app, available for both iPhone and Android,
or the Bureau directly via the LABSS app, available only for Android.

Bureau of Street Services
Administrative Services Division
Customer Service Call Center
1149 S. Broadway, 4th floor
Los Angeles, California 90015